Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your products cruelty-free?
Yes, at Design Essentials, we are committed to ethical beauty. All of our products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.