Returns & Exchanges
At Design Essentials, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products to ensure your skin and hair routine remains perfect.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the unused products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and attach it firmly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing